Recorded LIVE at the 2025 Florida Realtors® Convention & Trade Expo, this conversation features Christina Pappas, President of Illustrated Properties and 2025 NAR Region 5 Vice President, sharing her vision for the future of real estate brokerage.
From AI-driven tools and transparency to recruiting, retention, and long-term wealth building, Christina explains how brokerages can evolve while staying rooted in relationships and value.
Chapters:
00:00 – Welcome & conversation overview
00:40 – How the brokerage model is evolving
02:10 – Leading through industry change
04:05 – Why transparency matters more than ever
06:00 – Using AI to support agents and operations
08:10 – Technology, compliance & getting agents paid faster
10:05 – Recruiting and retaining agents in a new era
12:30 – Why value matters more than splits
14:45 – Wealth-building and long-term agent success
17:10 – What the brokerage of the future looks like
19:20 – Final thoughts for brokers and agents
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